Using the Program
Sign in, view points, and navigate the dashboard.
Loyalty Program
Turn Every Purchase into Points!
Customer Login
Enter your mobile number to get a one-time code.
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Welcome
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Balance:--EGP
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Points Transactions
Redeem Points
Use your points in our physical stores, or create a coupon to use on one of our websites.
Total Value: 0 EGP
Transfer Points
Enter the recipient’s mobile number. If not registered, you can add their name to register them.
⚠️ Please double-check the number—transfers are final and cannot be reversed.
Note: Please don’t refresh the page during redemption to avoid losing your session.
Use in our physical stores
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Points for Every Purchase
Simply shop at any of our stores to collect points you can redeem online or in-store. Enjoy special offers, private events, and curated rewards – only with Nile Projects.
Terms & Conditions
Last Updated on August 01, 2025
Nile Projects Loyalty
Terms & Conditions
By participating in the Nile Projects Loyalty Program (“Program”), you agree to the terms below.
⚠️ Transfers are final: Point transfers are executed at your own risk and cannot be reversed for any reason. Nile Projects shall not be responsible for losses due to an incorrect number, unrecognized recipient, or unauthorized use of your account.
1) Eligibility
- The Program is available to registered customers of Nile Projects and participating partner stores.
- A valid mobile number must be registered in our sales system to earn or redeem points.
2) Earning Points
- Points are earned on eligible purchases in-store or online at participating locations.
- Points are credited 14 days after the purchase date. If the purchased item is returned or exchanged, the 14-day period will be calculated from the date of return, exchange.
- Purchases paid fully with gift cards, coupons, or certain promotions may be excluded from earning.
3) Redeeming Points
- Points can be redeemed for discounts, coupons, or rewards offered by the Program.
- Minimum redemption thresholds may apply and can vary by reward.
- Once redeemed, points are non-refundable and cannot be reinstated.
- Coupons generated from points are single-use only and cannot be used more than once in either online stores or physical branches, even if only partially redeemed.
- Points cannot be transferred or exchanged for cash under any circumstances.
4) Transferring Points
- You may transfer points to another registered customer.
- Double-check the recipient’s mobile number before confirming any transfer.
- Finality: Transfers cannot be canceled, reversed, or recovered once confirmed.
- Disclaimer: Nile Projects bears no liability for transfers sent to the wrong number or to an ineligible/unintended recipient.
5) Expiration
- Points may expire based on Program rules. Expired points cannot be restored.
6) Misuse
- Fraud, abuse, or attempts to game the system may result in account termination and forfeiture of points.
7) Program Changes
- Nile Projects may modify, suspend, or terminate the Program or any reward at any time without prior notice.
8) Limitation of Liability
- Nile Projects is not liable for indirect, incidental, or consequential damages related to Program use.
- Our responsibility is limited to correctly crediting and redeeming points per these rules.
Help Center
FAQs
No. Coupons generated from points are single-use only and cannot be used more than once in online stores or physical branches, even if only partially redeemed.
No. Points cannot be transferred or exchanged for cash under any circumstances.
Points may have an expiration date based on Program rules. Check your dashboard regularly to avoid losing unused points.
No. Points have no cash value and can only be redeemed for available rewards, coupons, or discounts.
Transfers are irreversible. Nile Projects cannot retrieve points sent to an incorrect number. Please double-check before confirming.
Some promotions may be excluded from earning. Review offer details at checkout or ask in-store.
You can redeem at participating physical stores and on our online platform, subject to reward type and availability.
How to use the Loyalty Program
Quick tutorials: Using the dashboard, sending points to another number, and redeeming points in stores.
Send Points to Another Number
Verify the number and confirm—transfers are final.
Use Points In-Store
How to redeem points at participating branches.